Thanks For Your Interest In This Position!!

We are a fun and relaxed physical therapy clinic looking to hire...

A Rockstar Administrative Assistant

If you enjoy:

- Making others smile,

- Learning,

- Meeting and talking with a variety of people,

- Having a truly pivotal role in a company that helps people live active lifestyles,

This could be the perfect position for you!

We need help keeping our therapy company running efficiently while maintaining a great vibe and ensuring patients always know they'll be welcomed with a smile.

Before we dive into roles and tasks, let me give a quick background on the company and why this position is going to be so important to it...

We started Natural Fit Therapy two years ago and have kept it small to maintain the quality we pride ourselves in providing to our clients, however, our demand has increased and we would like to expand our reach in the community which requires us to place some of those responsibilities into the hands of someone we trust, and someone who wants to grow with us...not only as a company, but as individuals and professionals.

You can find a little bit more about Natural Fit Therapy at

Natural Fit Therapy is a therapy company that specializes in helping older adults stay healthy, active, and independent...without pain pills or surgery.

We expect more wonderful and talented additions to the company over the years, which will only improve the culture and feel of our already fun and casual atmosphere.

Our clinic is built on the expectations that we provide the BEST overall experience, any client or patient has ever had with any healthcare company.

The person in this position will have just as big a role in making that happen as the therapists do...probably even bigger.

This is approximetely a 20 hour per week position.

Here are the primary characteristics a candidate must have for this important role in our company:

  • A cheerful demeanor and an affinity towards chatting with people and making them feel welcome
  • Natural empathy and compassion for those in pain
  • Willingness to learn and implement feedback
  • Strong attention to detail
  • Fantastic organizational skills

Excellent speaking/communication skills are also imperative. Outside of greeting and chatting with patients, the client care specialist will be responsible for taking and returning phone calls as well as makng calls to other healthcare offices.

And finally, you need to know your way around the computer pretty well. I don't mean you need to be able to code websites or anything...most of the technical/computer-based aspects of the job are easily trainable. What I'm saying is that I'll need someone who is relatively tech savvy so the training on various IT tasks goes smoothly and you are able to efficiently learn, navigate, and execute these tasks.

Please re-read the last 3 paragraphs and make sure you deeply believe they describe you. Every characteristic is highly important and written very deliberately.

If they DO describe you, we'd love to meet you!

Now, let's dive into the details of your duties and how you can apply for this position if you feel excited about this opportunity...

Regular Duties and Tasks Include:

  • Being the smiling "face" of the company - greeting patients when they arrive, getting them a coffee/tea, taking payments, and scheduling future appointments.
  • Cheerfully answering the phone and returning patient and prospective patient calls. (You will be provided with scripts to guide many of your phone conversations ... especially with prospective patient calls. It is important you are open to coaching and guidance on how to manage and process phone calls.)
  • Creating and printing receipts for patients
  • Being a grammar, spelling, and punctuation champion when sending and responding to emails
  • Giggling
  • Filing paperwork - as we switch to electronic medical records, this will take very little of your day
  • Smiling
  • Creating and scheduling social media posts (If you like social media, you’ll love this part of the job)
  • Folding and putting away laundry to be used by the therapy team
  • Occasional light cleaning of the office with the rest of the team (dusting, tidying up, vacuuming, etc)
  • Being pumped to have a job where people love you and value your presence everyday
  • Learning all about the exciting world of ‘social media and online marketing’
  • Just being awesome in general and proactively thinking of things that could make a huge difference to the way the business runs

Thanks for reading this far! You're already showing some of the characteristics I'm looking for so if you’re interested in applying for this position, please click the Apply Now button below!

Apply Now!

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