We're Hiring a General Manager

Our small, busy therapy practice is looking for a General Manager to join our close-knit team!



Owner & Physical Therapist

Burnt out and convinced there was a better way to serve his patients, Ryan founded NFT in 2016 and hasn't looked back since. He loves his team and strives every day to do what's best for them and the clients NFT serves.

About NFT.

We are a small but rapidly growing therapy company that specializes in helping Austinites prepare for and enjoy active retirement life. We have an outpatient physical therapy clinic in North Austin which is highly centered around 1-to-1 care with emphasis on manual therapy. We also partner with home health companies to provide therapy services to seniors in their homes and in independent living facilities. In addition to therapy services, NFT offers patients virtual wellness services after discharge to help them maintain their gains from therapy and prevent future deterioration.

We are proud to say that NFT is a 100% therapist-owned company that is continuing to grow while maintaining a family feel. Our small size allows for efficient communication between the therapists and the agencies we serve. We work as a team to ensure our patients get the attention they need when they need it. 

To highlight some of the benefits of working with Natural Fit Therapy: 

  • Competitive payment packages 
  • The ability to help grow and mold a rapidly growing company
  • Strong company culture
  • Staff happy hours and company parties
  • PTO and Paid Holidays 
  • Medical Benefits 

We strive to create a positive working environment for our therapists while providing quality care to the patients we serve. 

About this General Manager Position.

Our small, busy therapy practice is looking for a General Manager to join our close-knit team!

This position is for someone with a strong attention to detail, great management and people skills, and an entrepreneurial spirit. This person will work closely with the administrative team to make our clinic is running ship-shape.


  • Ensure company weekly, monthly, and quarterly KPIs are met and reported
  • Prepare, Review Financial Reports for Monthly, Quarterly and Yearly Manager Meetings
  • Develop and regularly update online procedures library to be accessed by staff
  • Company rituals - ensure daily/weekly/monthly company rituals are developed and adhered to
  • Maintain and improve company culture to assist with recruiting and employee retention
  • Foster deeper relationships with customers and employees
  • Quarterly performance reviews of staff
  • Design and update Employee Manual
  • Review and evolve employee scorecards (responsibilities/expectations/KPIs)
  • Improve the organization with future hires/fires
  • Create a maintain exceptional relationships in current and new facility partnerships
  • Strive to improve customer experience with creative and out of the box ideas
  • Please look over the Job Description and Key Responsibilities to make sure you deeply believe they describe you. Every characteristic is highly important and written very deliberately.


  • Analytical skills - draw insightful conclusions from data/KPIs
  • Process and system orientated with experience using CRM software
  • Working experience with company KPIs (and an exceptional understanding of what activity impacts those KPIs)
  • Skilled at planning, organizing, scheduling, and budgeting in an efficient and productive manner
  • Ability to focus on key priorities
  • Ability to follow through on commitments
  • Quick learner with the ability to understand and absorb new information
  • Attention to detail - not let important details slip through the cracks or derail a project
  • Persistence - tenacity and willingness to go the distance to get something done
  • Proactivity - act without being told what to do
  • Experience with hiring and firing

Natural Fit Therapy Team